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Certificate in Hotel Operations

About

Through a carefully integrated combination of academic coursework and practical experience, students enrolled in SEGi College’s Certificate in Hotel Operations programme gain a comprehensive education that balances strong theoretical foundations with essential hands-on training. The academic portion of the programme introduces students to the fundamental aspects of hospitality management, covering key topics such as food preparation and hygiene, basic accounting principles, and the theoretical framework behind restaurant service management. Beyond the classroom, SEGi College offers a unique work-based learning opportunity in collaboration with Resorts World Genting, one of the region’s premier hospitality destinations. Here, students apply their academic knowledge in real-world settings, gaining experience in front office operations, housekeeping, customer service management, and food production. The practical training component also includes exposure to restaurant service and pastry creation, culminating in a hands-on internship that immerses students in the fast-paced and diverse environment of the hospitality sector.

Upon successful completion of this certificate programme, students are eligible to progress to the Diploma in Hotel Management or other equivalent qualifications within SEGi College’s academic pathway.

Key facts

Statistics
Qualification Certificate
Study mode Full-time
Duration 2 years
Intakes January, May, September
Total estimated cost (local) $ 3,051
Total estimated cost (foreign) $ 5,194

Subjects

  • Hotel Management & Hospitality

Duration

2 years

Tuition fees

Description Local students Foreign students
Tuition fee $ 2,973 $ 2,973
Miscellaneous fees $ 78 $ 2,220
Total estimated cost of attendance $ 3,051 $ 5,194
Estimated cost per year $ 1,525 $ 2,597

Estimated cost as reported by the institution. There may be additional administrative fees. Please contact us for the latest information.

Every effort has been made to ensure that information contained in this website is correct. Changes to any aspects of the programmes may be made from time to time due to unforeseeable circumstances beyond our control and the Institution and EasyUni reserve the right to make amendments to any information contained in this website without prior notice. The Institution and EasyUni accept no liability for any loss or damage arising from any use or misuse of or reliance on any information contained in this website.

Admissions

Intakes

Entry Requirements

Any one of these:

  • 1 credit in SPM / O-Level or equivalent
  • 1 credit in UEC
  • SKM Level 2
  • MQA – APEL A- T3
  • Other equivalent qualifications recognized by the Government of Malaysia

Curriculum

SEGi University & Colleges:

  • Fundamentals of Food
  • Food Hygiene and Sanitation
  • Basic Accounting
  • Restaurant Service Management Theory
  • General Language Training
  • Academic English
  • Introduction to Computer Applications
  • Bahasa Melayu Komunikasi 1 / Pengajian Malaysia
  • Public Speaking Skills / Bahasa Kebangsaan A*
  • Family Issues

Resort World Genting:

  • Front Office Operations
  • Housekeeping Operation
  • Customer Service Management
  • Restaurant Service Skill Practical
  • Food Production
  • Basic Pastry
  • Internship

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